Buzz Board

Overview

SERIES 3.0 FEATURE

The Buzz Board is a customizable visual management board to support communication across office, remote and hybrid working environments to ensure team members are aligned on daily priorities, performance to plan, and continuous improvement. It is a valuable tool in helping team members understand changes to plan and make decisions aligned to daily priorities.

The Buzz Board will display data for the current day. Click the icon to customise the sections that appear in your Buzz Board.

Buzz Board Name and Date Details

Confirms the Date the Buzz Board is displaying data for and the Team’s name.

Click the icon to edit the name. When you click the icon, a cursor will appear allowing you to over-type the existing name. Once done you can choose to save your changes using the icon or cancel them by clicking on the

Please Note: Name changes do not impact the actual name of the team in ControliQ, it is purely for the purposes of the Buzz Board.

Configuration

Select the option to add or remove sections from your Buzz Board by checking or unchecking the box next to the section name. Once saved this changes will be retained until the configuration is accessed again and amendments made.

 

 

Provides a view of the team members linked or loaned to your team who are available to work today.

Within the header section, quick links to other areas of the platform are available. As part of Buzz meetings, there may be a need to quickly access the Live Status Dashboard, Smart Skills or to add a Now Required Plan. Click on the link to be directed to the relevant screen.

Please note! These links are controlled by existing permissions in ControliQ, so will only be viewable to users who have the permissions enabled.

 

See Now Required Plan section for more information

 

 

The summary card from the Control Report for your team will be displayed in the Buzz Board. Here you can easily communicate with the team the performance against the plan for the week. This is an opportunity to celebrate successes, inspire action, and to provide context for necessary changes to plan.

 

 

 

 

 

This section ensures each team is aligned on the most important priorities for the day.

The Priorities Setup dialogue box allows you to enter details about the priority.

Message

Enter details of the priority here, this message can be up to 1000 characters.

Mark as High Priority

Checking the Mark as High Priority checkbox will cause the priority to appear at the top of the list in the Priorities for Today section.

Save

When you click Save the new Priority will appear in the Priorities for Today section.

 

Once entered Priorities for Today should be reviewed and updated each day.

The Priorities Setup box will allow you to update your Priorities.

Message

You can edit previously entered text here.

Mark as High Priority

You can change Priorities marked as high here.

Mark as Resolved

You can change the status of a Priority here. Please note this option does not appear when creating a new priority only when editing existing ones.

Save

When you click Save the updates you have made to your Priority will display in the Priorities for Today section.

 

Priorities remain in the buzz board until they are deleted. Keep the Priorities for Today section focused on the most important messages, by regularly removing resolved priorities.

 

This section ensures each team is aligned on the most important key focus items for the week.

The Messages setup dialogue box allows you to enter information about the message you’d like to share.

Message

Enter details of the message here, the message can be up to 1000 characters.

Mark as High Priority

Checking the Mark as High Priority checkbox will cause the message to appear at the top of the list in the Messages for the Week section.

Save

When you click Save the new Priority will appear in the Messages for the Week section.

 

Once entered Messages for the week should be reviewed and updated regularly.

The Messages Setup box will allow you to update your Messages.

Message

Enter details of the message here, the message can be up to 1000 characters.

Mark as High Priority

Checking the Mark as High Priority checkbox will cause the message to appear at the top of the list in the Messages for the Week section.

Mark as Resolved

You can change the status of a Message here. Please note this option does not appear when creating a new Message only when editing existing ones.

Save

When you click Save the new Priority will appear in the Messages for the Week section.

 

Messages remain in the buzz board until they are deleted. Keep the Messages for the Week section focused on the most important messages, by regularly removing resolved ones.

 

Provides an overview of the availability of team members to complete work as well as their working location for the day.

Name

Confirms the name and status of each team member linked or loaned to your team for the current day.

Indicates a status of Downtime, the team member is not available to work.

Indicates a status of available, the team member is available to work for your team.

Indicates a status of Loaned, the team member is currently working for another team.

Indicates a status of Borrowed, the team member is currently supporting your team.

Team

For team members with a Borrowed status the Team header confirms the team they have been borrowed from.

For team members with a Loaned status the Team header confirms the team they have been loaned to.

Location

Confirms team members working location, either Office or remote.

For team members who do not show a location this is because one has not been set for them either in RTM or via Manage Data.

Clicking the Location header will re-sort The Team Today list based on working location.

 

 

Ensuring diverted activities are completed as planned each day is important to achieving balance as well as essential to the communication and development for team members.

 

 

The diverted activity section allows team leaders to allocate diverted activity to team members directly in the Buzz Board.

The Assign Today’s Diverted Tasks dialogue box allows you to assign diverted tasks to the team as a whole or specific team members.

Task and Time

Select the Diverted task you would like to allocated from the Task drop-down menu. This will display a list of all the Diverted tasks linked to the team.

Enter the minutes to be allocated to the Diverted task in the Time (Minutes) cell.

Staff Member

You can allocate a Diverted task to the whole team by selecting the checkbox next to the Staff Member header or to individual team members by selecting the check box next to their names.

Time (Minutes)

The total minutes allocated to each team member for the Diverted task selected from the Task drop-down menu will be displayed here.

Save

Clicking Save will allocate the Diverted time to the team members and update the Today’s Diverted Tasks table.

 

To edit Diverted task allocation re-open the Assign Today’s Diverted Tasks dialogue box, select the Diverted task you wish to edit, update the time allocated to it and then apply to all or selected team members in the same way you did when allocating the tasks.

 

Problem Solving and the Continuous Improvement Process are built into the Active Operations Management methodology. Having a space where it is safe to raise issues is important in creating high performing teams. Additionally, we believe that most problems are best solved by the people who actually do the work.

The Problems and Countermeasures section of the buzz board allows the team to raise issues which they are facing and track these through to resolution.

 

 

The Problems and Countermeasure table displays all the Problems that have been raised for the team and the suggested Countermeasures for each. Problems are displayed based on the target resolution date with those due soonest appearing at the top of the list.

Definition

Displays the high-level definition of each Problem.

Description

Displays the detailed description of each Problem.

Countermeasure

If a Countermeasure has been proposed details of it will be displayed here.

Target Date and Owner

Details the target date for resolution of the Problem and the dedicated owner. The owner field is free text so individual, or team names can be added during Problem and Countermeasure creation.

Status

Displays the current status of the problem. This can be 1 of 4 options:

Indicates the problem has been defined.

Indicates a Countermeasure has identified.

Indicates the Countermeasure has been implemented.

Indicates the Problem has been resolved.

To edit or update an existing Problem click the icon.

To delete a Problem click the icon.

 

To Add a Problem from the Problems and Counter Measures section click the icon.

Definition

Enter a definition for the problem. The definition can be up to 100 characters. Full or partial definitions can be used to search for Problems in the Problems and Countermeasures table .

Description

Enter a simple description of the problem and the impact it is having on the team. This can be up to 255 characters.

Countermeasure

Once a Countermeasure has been identified simplified details of the action to be taken can be added here. This can be up to 255 characters.

Target Date

Set a target date for resolution of the Problem. You can do this using the calendar icon or by typing the date directly into the cell.

Owner

Specify an Owner who is responsible for the resolution of the Problem. The owner can be individuals or teams. The field is free text up to 100 characters.

Current Status

When creating a new Problem the Current Status will be restricted to Problem Defined. Once the Problem has been discussed and a Countermeasure identified the Problem can be updated to reflect its progress by selecting the icon in the Problem and Countermeasures table.

Save

Click Save to create your Problem, once saved it will appear in the Problems and Countermeasures table.

 

 

For more information on...

Calculations

See Key Equations
Frequently Asked Questions See FAQs